Parents and Carers

Parents and Carers

At Noah’s Ark we work in partnership with parents and carers to meet the needs of children both individually and as a group. We value good communication between home and Pre school and recognize the vital role that parents and carers play as educators of their young children. We aim to support families, recognizing that they come in many different forms and sizes and value the skills and experiences parents and carers. We operate an open door policy and aim to be accessible to parents and carers at all times.

Child Protection and Safeguarding

Noah’s Ark works with children, parents and the community to ensure the rights and safety of children and to give them the very best start in life. We consider that the welfare of the child is paramount and it is the duty of members, staff and volunteers to implement this policy, and to ensure that it has in place appropriate procedures to safeguard the well-being of children and young people and protect them from abuse. We actively promote inclusion, equality of opportunity , the valuing of diversity and British values. All staff have an up-to-date knowledge of safeguarding issues and are alert to the signs and symptoms of abuse.
At Noah’s Ark the welfare and well being of the child is paramount and therefore all our policies and procedures reflect this. Our Safeguarding arrangements should be read in conjunction with all our policies and procedures and reflect our commitment to building a Culture of Safety, responding promptly and appropriately and promoting awareness of Child Abuse Issues. Our Designated Safeguarding Lead (DSL)  who co-ordinates child protection issues is Jane Smith. For further information see our Safeguarding Statement for Parents and CarersSafeguarding Overview and Child Protection Policy.

When a child is ill

 Pre-school staff have experience of many common childhood illnesses; if you are unsure whether your child should be at Pre-school please ask us. If a child arrives at the setting and the Overseer does not consider him/her well enough to attend, the parent/carers will be advised accordingly.  Please consider that if you have had to give your child medication such as Calpol during the night then they are probably not well enough to attend Pre-school that day? We will make every effort to stop the spread of infection within the setting but can only do this with the co-operation of parent/carers.

Below are some common childhood ailments and information on exclusion periods.

  • Coughs, colds and sore throats – we appreciate that children often pick up cold viruses without being ill and accept they do not need to stay away from the setting. However, if they have a raised temperature, continued cough, or are unable to eat, then exclusion will be necessary.
  • Sickness and / or Diarrhoea – any child who has been sick or had diarrhoea) must be kept away from the setting for at least 48 hours after the last episode of sickness and / or diarrhoea. Even if a child has only been sick once, or you believe there is some cause other than a stomach bug, they may still be infectious and should still stay away from Pre-school to avoid the infection spreading.
  • Temperatures – any child with a raised temperature, even if not accompanied by any other symptoms, should be kept at home until their temperature returns to normal.

For more information see our Sickness Policy.



Data Protection

DATA PROTECTION SUMMARY AND CONSENT As a Pre-school it is necessary for us to collect personal information about you and your child. The reason we do this is to meet legal obligations under the Early Years Foundation Stage 2017. We also have a legitimate interest to ensure your child’s safety and well-being and to provide a good quality service based on your child’s individual needs. Please see below for details of the types of information we collect.

For comprehensive information about how we protect your data see our Data Protection Policy and Privacy Statement – parents and carers

Sharing information with others – Sometimes we have to confirm or share information with other organisations. If we need to do this, we will make it clear to you on the forms you complete giving us the information. We will inform you before sharing any of yours or your child’s information unless there are extenuating circumstances. In some cases, a third-party organisation, such as a funding body, may require you to sign an agreement to allow your information to be shared e.g. on a funding form. Please read all paperwork thoroughly before signing, so that you know exactly how your information will be used.

  • Information – We will make sure that the information about you is accurate and up to date when we collect or use it. You can help us with this by keeping us informed of any changes to the information we hold about you.
  • Information security – We will keep information about you and your child secure. We will protect your information against unauthorised change, damage, loss or theft.  All information collected on paper forms is kept locked away. Our computers and lap tops are password protected.
  • Keeping information – We will hold information about you and your child only for as long as the law says. After this, we will dispose of it securely.
  • Openness – We will tell you what kinds of information we hold and what we do with it.
  • Access and correctness – Whenever possible, we will let you see the information we hold about you and correct it if it is wrong.
  • In general – We will comply with the Data Protection Act 2018 and the General Data Protection Regulation 2018.  We will do this through the Noah’s Ark Data Protection Policy.  We will help you with any questions or problems that you may have with the Data Protection Act 2018, the Human Rights Act 1998 or the Freedom of Information Act 2000.  If we cannot help you, we will give you advice on where to write to get the information you may need.
  • Our Commitment – We will only collect information that is necessary for what we do. We will be fair in the way we collect information about you. We will tell you what we intend to do with the information about you. Where practicable, we will collect information directly from you. If we collect information about you from someone else, we will make sure you know that we have done this whenever possible.


Noah’s Ark Pre-school offers places for children aged 2–4 years and is open term time only (38 weeks) per year.

Sessions available at Noah’s Ark

Session times
Breakfast Club. (Tues-Thu)7.45-8.45
Lunch Club11.45-12.30
Tea Club (Mon - Thu)3.30-5.00

Please contact the office for more information about current fees.


All FEEE entitlements at Noah’s Ark are funded for 38 weeks enabling families of 3 & 4 year olds to access up to 15 hours each week. In addition some working families will be eligible to claim Extended Entitlement increasing their claim to 30 hours a week. Universal FEEE for 3 & 4 year olds: up to 15 hours a week. (a maximum of 6 hours and 45 minutes in a day) Families of all 3 & 4 year olds can claim this entitlement following their child’s 3rd birthday and not before the start of the next entitlement period which commence at the start of Term 1, Term 3 or Term 5.

To apply for the extended FEEE for 3 & 4 year old parents need to apply via HMRC will confirm your eligibility for the extended 15 hours FEEE and will allocate you an 11 digit code. This code does need to be validated by Noah’s Ark before you can claim the extended FEEE hours. If your code has not been validated you will be liable to pay for the additional hours over the universal 15 hours FEEE. 

Some families of 2 years olds might be eligible for 15 hours FEEE funding. For more information click here. Families will need to apply directly to the local authority. Applications forms can be downloaded from:

Other Policies 

Parents can access and view any of our Policies and Procedures at any time by contacting the Office. 

Please click here to view our Intimate Care Policy. 

Please click here to view our Sleep times document. 

Please click here to view our Absence Policy.